Service Advisor
Machine translation — original language: Greek.Show original
A vertical Mercedes-Benz & Smart Service and parts support unit in Thessaloniki is looking to hire candidates for the position of Service Advisor
*The position involves a five-day - 8-hour full-time job. *You can also contact us at the phone numbers +30 2310 216434 and +30 2310 476005.
The Role of the Service Advisor
- Reception, service, and technical updates for customers.
- Vehicle reception and recording of technical problems.
- Drafting repair and maintenance quotes.
- Informing customers about the cost and completion time of the works.
- Coordination of tasks with the technicians.
- Monitoring the progress of repairs and vehicle delivery.
- Ensuring a high level of service and customer satisfaction.
- Implementation of the company's operating procedures
Required Qualifications:
Candidate Profile
- Previous experience in a similar position, preferably in an authorized or specialized workshop.
- Experience with Mercedes-Benz vehicles will be considered a significant advantage.
- Knowledge of the English language
- Comfort in using electronic computers.
- Additional qualification will be considered the knowledge of workshop management software (ACT)
Position Qualifications- Skills
- Organizational and communication skills.
- Responsibility, professionalism, and team spirit.
- Desire for Learning / Adaptability
Benefits:
- Five-day, eight-hour work with a stable schedule.
- Competitive compensation package depending on knowledge, experience, and abilities.
- Additional productivity and goal achievement bonuses.
- Continuous training in modern Mercedes-Benz technologies and company procedures.
- Modern working environment with advanced diagnostic equipment.
- Collaboration with an experienced team of specialized technicians.