Receptionist / Telefonist

Receptionist / Telefonist Dijklander Ziekenhuis , Hoorn

Field of expertise Assistants Function Secretary Branch Hospital Appointment Permanent appointment Date of posting 11 September 2026 Level MBO Experience Experienced Employment Part-time

Your new job

As a receptionist/telefonist, you are the first point of contact for our hospital. On the phone and at the desk, you ensure that patients, visitors, and colleagues feel welcome and are helped quickly.

Telephony is a major part of your work, approximately three-quarters of a shift. You ask the right questions, get to the core quickly, and transfer calls correctly, while effortlessly prioritizing between different calls. At the reception, you receive visitors and help them further. You are friendly and helpful, but also know when to act efficiently and decisively.

A good foundation in English is important, as you regularly speak with foreign visitors. You also perform administrative tasks, such as checking data, payments, and other practical matters.

You alert colleagues and doctors in emergency situations and act decisively during resuscitation calls and other calamities.

"The best part of my work? That I am the first point of contact at the desk or on the phone. I help people on their way, offer a listening ear, and ensure that everyone feels welcome. Are you that colleague who gets energy from contact with people - both at the reception and on the phone? Then a varied and meaningful role awaits you here, in the very heart of the hospital," says Lia, receptionist/ telefonist.

Good to know: you work day and evening shifts, also on weekends and public holidays, and you rotate through all shifts every month. You start with an induction period of two months, one month at each location, to get to know the function and department well. The department

You will join the Horeca & Gastvrijheid department where the Reception is an important part...