Customer Account Manager with English for B2B services
Machine translation — original language: Italian.Show original
About the company
For our Mugnano di Napoli office, we are looking for a Customer Account Manager to join a consulting firm operating in services for individuals and small businesses in the Campania region.
Your tasks
The role will involve the daily management of the assigned customer portfolio, acting as an interface between users and internal consultants. Activities include on-site reception, managing requests via telephone and email, updating files on the management software, and organizing appointments. Additionally, monitoring contractual deadlines and supporting customer loyalty through periodic satisfaction check-ins is required.
Requirements
- high school diploma
- excellent communication skills and predisposition for public contact
- good proficiency with IT and management tools
- aptitude for organization and priority management
- possibility of immediate start
What we offer
Offer and benefits
- 12-month fixed-term contract with possible extension
- Salary 1400-1540 € gross per month
- Flexible hours
- Continuous training
- Meal vouchers
- Initial operational shadowing
Other
Work location: Mugnano di Napoli