Recruitment Operations Coordinator (M/F)

Your mission Reporting to the management, you take operational responsibility for a team of approximately 20 recruiters.

You are at the heart of the system: you receive client needs, analyze priorities, distribute missions to the most relevant recruiters, and ensure they are properly handled.

Your objective: to have each recruiter working on the right missions, at the right time, with the right level of intensity, while guaranteeing Diamond Solutions clients a rapid, qualitative, and efficient response.

You are simultaneously a manager, coordinator, coach, trainer, privileged contact for clients, but also a senior recruiter in case of high activity.

Your main responsibilities Operations Management Organize and optimize the daily dispatch of missions to the 20 recruiters. Arbitrate priorities based on urgency, skills, and individual workload. Guarantee an optimal distribution of missions and resources. Monitor recruitment progress and quickly identify bottlenecks. Implement and monitor individual and collective performance indicators. Be the guarantor of reactivity and the quality of processing client requests. Management & performance Lead, unite, and grow a team of 20 recruiters. Set a framework, objectives, and performance standards that are demanding yet motivating. Support each recruiter in improving their productivity and efficiency. Identify each person's strengths and areas for improvement. Train, coach, and upskill the teams. Establish a true culture of performance, mutual aid, and customer satisfaction.

Know how to challenge teams while maintaining a positive and energetic work atmosphere. Client Relations

Be a trusted contact for our clients and understand their operational challenges. Guarantee fluid, proactive, and reactive communication. Ensure that every client request receives a rapid and appropriate response. Anticipate needs and contribute to retaining and developing commercial relationships. Be able to manage sensitive or urgent situations with calmness, diplomacy, and efficiency.

***The profile sought

Above all, we are looking for a leader personality, capable of giving energy to a team and creating a strong collective dynamic. You are a unifying, bright, enthusiastic person, naturally oriented towards others. Human relations and client relations are your strengths. Indispensable experience

Significant experience in the hotel and/or restaurant industry. Experience in a recruitment firm or a temporary staffing agency is indispensable. Proven experience in team management. Real mastery of environments where reactivity, priority management, and customer satisfaction are essential. Your qualities

Natural leadership and ability to unite.

Excellent interpersonal skills and a true sense of customer service.

Energy, enthusiasm, and a positive personality.

Ability to set the pace and maintain a high level of exigency.

Sense of organization and excellent priority management.

Analytical mindset and a results-oriented culture.

Pedagogy and a passion for knowledge transfer.

Ability to make decisions quickly and to arbitrate.

Stress resistance and ease in high-activity environments.

Taste for challenge and collective performance. Skills

Very good mastery of IT tools and digital environments.

Fluent professional English is indispensable.

Mastery of a second foreign language is highly appreciated.

A good knowledge of recruitment challenges in the hotel-restaurant industry is indispensable. Why join Diamond Solutions?

You will join a growing structure, within which you will have a direct role