Protective Security Operations Officer

DHS HeadquartersBoston, Massachusettsusajobspublished 10/16/2026
Must-have:SecurityLeadPrincipal

This position is located in the Department of Homeland Security, Federal Protective Service, Boston, Massachusetts.

Major duties

Federal Protective Service (FPS) is hiring for law enforcement jobs that have an exciting opportunity! Once onboarded, you may be assigned for up to one year to support the D.C. Safe and Beautiful Task Force. The law enforcement component of the D.C. Task Force is a partnership of over 20 federal and local agencies working together to make D.C. the safest city in America. Once the assignment ends, you'll transition back to support the Federal Protective Service. Visit the D.C. Task Force page for more information. The primary purpose of this position is to administer the regional contract security guard program and lead evaluations of security programs and operations, ensuring contractor performance and recommending improvements that support the FPS and DHS mission.. Duties performed: Develop and coordinate performance monitoring schedules with District Commanders and CORs. Track contract milestones and report deviations to management. Keep ongoing liaison with law enforcement managers, CORs, contracting specialists and tenant agency security staff. This keeps plans and operations mutually supportive. Conduct field quality assurance inspections and audits of contractor performance, including checks of guard training against the Statement of Work. Recommend corrective actions and report findings in writing. Take part in pre- and post-award conferences and serve on technical evaluation teams for guard solicitations. Evaluate contract security data and trends, work with vendors on evolving technology, and recommend improvements to regional procedures.

Qualifications

Specialized Experience: GS-13: Applicant must demonstrate one full year of specialized experience comparable in scope and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing the following duties: Managing or monitoring a contracted security guard or security officer program. This includes developing performance monitoring plans and schedules, and working with contract managers, procurement or purchasing staff, and vendors to track contractor compliance and resolve performance problems. Conducting inspections, audits or evaluations of security contractor operations and quality control processes. This includes preparing written reports with findings and recommended corrective actions for management, clients or tenants. Working with managers, procurement or purchasing staff, and outside vendors to define and meet physical security needs for a facility, organization or client. This includes taking part in vendor meetings, bid or proposal reviews, or contract selection, and advising leadership on ways to improve security services provided under contract. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ADDITIONAL CONDITIONS OF EMPLOYMENT

Law Enforcement: As required , the incumbent must maintain law enforcement qualifications and proficiencies and possess law enforcement authority under Title 40 of the United States Code, Section 1315, exercising such authority to provide investigative and law enforcement services to customers' agencies, Federal employees, and members of the general public located and/or conducting business in government-owned or leased properties. If the incumbent is vested with 40 USC 1315 authority, he/she must also: Meet the established experience, basic training, and in-service training requirements for the enforcement of police powers, which includes the Uniformed Police Training Program {UPTP); qualify quarterly (or as other policy dictates) in the use of firearms and other weapons.

Tour of Duty: Must be available for overtime and shift work.

Training: Must successfully complete the FPS Physical Security Training Program and all other required physical security, personnel security and contract related training established by FPS.

Motor Vehicle Operation: This position requires the incumbent possess a valid driver's license, maintain a safe driving record, and demonstrate they are medically qualified to operate a motor vehicle safely in accordance with the standards and procedures established in 5 CFR 930. Periodic verification of license and safe driving record will be required.

Pre-employment Medical Requirement: Prior to appointment, the person selected for the position must be determined physically fit by an authorized government physician to perform strenuous and physically demanding duties, which may include protecting citizens, taking suspects into custody, and responding to situations requiring physical agility and quick and legally sufficient decision making. Also, must successfully pass a pre-employment medical examination (which includes, but is not limited to vision, hearing, cardiovascular and mobility of extremities) given by an authorized government physician. This position may be subject to periodic incumbent examinations in the future.

Requirements

You must be a U.S. citizen to apply for this position. You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/). Complete the initial online assessment and USAHire Assessment, if required One-year probationary period may be required. Must meet Time-In-Grade requirements. A pre-employment drug test will be required. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

License required: Yes.

Driver's License Pre-employment physical required: Yes

This is a non-bargaining unit position. Permanent Change of Duty Station (PCS) Expenses will not be paid.

Promotion Potential: This position is at the full performance level.

Random Drug Testing: This position requires a negative pre-employment drug test result prior to appointment into this position.

Essential Personnel: This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of unscheduled leave or government closures due to weather, protests, and acts of terrorist or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).

Travel: The incumbent may be required to travel.