DHL is looking for a Customer Service Representative at the client site
Machine translation — original language: Hebrew.Show original
- Responding to client inquiries on all service matters. • Proactive tracking of all client shipments and activity to shorten their delivery time. • Contact with DHL personnel in various branches in Israel and around the world • Contact with client personnel in Israel and around the world. • Finding solutions for the client and addressing problems. • Development and optimization of client activity in order to retain the client in the long term. Hybrid - one day a week experience in customer service and excellent service awareness good level of English - writing and speaking knowledge and experience working in a computerized environment assertiveness, ability to work independently