Your tasks
- Generate revenue by converting cash shipment inquiries into new sales opportunities.
- Manage and develop a portfolio of retail and cash customers through proactive engagement and relationship management.
- Achieve sales targets through customer acquisition, upselling, and cross-selling of products and services.
- Conduct outbound sales calls and maintain daily call activity targets.
- Serve as the primary point of contact for retail and cash customers, providing sales support and post-sales assistance.
- Build and maintain strong customer relationships to enhance retention, loyalty, and long-term revenue growth.
- Collaborate with internal stakeholders to ensure excellent customer service and successful achievement of sales objectives.
- Support retail sales campaigns, promotions, and merchandising initiatives.
- Maintain accurate customer information, sales records, and activity reports.
- Prepare and submit daily, weekly, and monthly sales performance reports.
- Perform other sales-related projects and duties assigned by management.
Requirements
- Diploma, Associate Degree, or equivalent qualification.
- Minimum of 3 years of sales experience, preferably in retail, logistics, customer service, or related industries.
- Strong telephone selling, negotiation, and customer relationship management skills.
- Excellent verbal and written communication skills in English and the local language.
- Strong analytical, planning, organizational, and problem-solving abilities.
- Proven ability to achieve sales targets and drive business growth.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work effectively in a team-oriented environment.
- High level of professionalism, integrity, and accountability.
- Capable of managing multiple priorities and performing well under pressure.
- Proficient in Microsoft Office applications and customer relationship management (CRM) systems is an advantage.
