Call Center English Skill - Customer Service Representative
Machine translation — original language: Thai.Show original
- Handle incoming customer calls regarding various inquiries, such as product information, shipping, as well as receiving complaints to improve service quality
- Manage various issues to support customer needs as they arise
- Analyze problems and manage customer groups to support effective resolution methods
- Work together with the operations department to find information for customers
- Ready to change work patterns to align with business needs
Qualifications: Bachelor's degree in any field 0-5 years of work experience; relevant experience will be given special consideration Possess communication, coordination, and problem-solving skills Able to work under pressure Able to use basic computer skills; typing speed of 40 words/minute Able to work in shifts Able to communicate fluently in English
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