Front Desk Receptionist

Be the first face of Dewata Padel — welcoming guests, managing bookings, handling cashier duties, and creating a great experience for every customer.

RESPONSIBILITIES

• Welcome and assist guests in a friendly and professional manner
• Manage bookings, open matches & schedules via Playtomic
• Handle cashier & POS transactions accurately every shift
• Sell and recommend Pro Shop products
• Handle guest inquiries and complaints professionally
• Maintain the cleanliness and tidiness of the lobby & reception area
• Support daily venue operations and provide excellent customer service

REQUIREMENTS

• Friendly, communicative & customer-oriented
• Able to communicate in English
• Good understanding of Playtomic
• Have a basic understanding of Padel
• Able to play Padel is a plus
• Honest, responsible, disciplined & detail-oriented
• Proactive and able to work independently as well as in a team
• Willing to work in shifts, weekends & public holidays
• **Must currently stay in Bali, preferably Jimbaran and surrounding areas
• Previous experience in hospitality, Front Office, Customer Service, or Sports Club is a plus

Skills: Restaurant Reception, Customer Service, Teamwork, Microsoft Office, Reception Consultation, Scheduling, Hotel Reception, Customer Engagement, Conference Reception, Problem Solving