Management and Program Analyst, GS-0343-13, FPL GS-13 (DE)

This position is located in Federal Student Aid - Chief Technology Office in Washington. FSA is a Principal Office of the United States Department of Education responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation.

Major duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Management and Program Analyst, GS-0343-13, FPL GS-13 (DE), GS-0343-13, you will be responsible for: Developing and modifying administrative procedures, for use in improving and standardizing business operations and provides direct administrative and operational support to senior leadership to include calendar management and coordinating meetings, briefings, status checks, and technical discussions with internal and external stakeholders. Working with managers and program officials in determining steps or actions taken accomplishing work in adherence to requirements. Analyzing and evaluating the accomplishment of program objectives, develop reporting methods, identifies discrepancies, and prepares and submits narrative analysis regarding accomplishments and potential problems. Developing procedures and systems when assessing the effectiveness of programs and management processes.

Qualifications

Minimum Qualification Requirements: You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-13 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1.Experience with business process improvement initiatives to enhance operational efficiency, streamline workflows, and support modernization of team practices. 2.Experience acting as the primary point of contact for internal and external communications, facilitating information flow across teams and stakeholders. 3.Experience overseeing daily operational rhythms, including material preparation, providing administrative and operational support to senior leadership, managing complex schedules, and tracking action items for multiple stakeholders.

Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Knowledge of the functions, processes, and principles of management when providing advice, assistance and support for the administration and management of department programs.
2. Skill to communicate effectively and efficiently verbally and written when developing recommendations, writing, explaining, and defending status of projects, briefing recommendations and program concepts, and coordinating with points of contact at all departments and grade levels, from the lowest levels to senior leadership.
3. Ability to utilize a wide range of qualitative and/or quantitative methods, principles, management concepts and techniques to issues or studies concerning the efficiency and effectiveness of program operations.
4. Knowledge of a wide range of qualitative and quantitative analytical and evaluative methods and techniques for measuring effectiveness, efficiency, and productivity of assigned programs and projects.

Education

Education cannot be substituted for experience for this position and grade level.

Requirements

The U.S. Department of Education (ED) has interagency agreements (IAAs) with other agencies to ensure efficient delivery of funded programs and activities and move closer to fulfilling the President's promise to return education to the states. Employees may receive detail assignments to these agencies in support of the IAAs. Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Remove the Key Requirements that are not applicable: Key Requirements: Must be a US Citizen. Males 18 and over must be registered with the Selective Service. Must complete a Background Investigation and Fingerprint check. Must be determined suitable for federal employment. Relocation expenses will not be paid. You may be subject to serve a one-year probationary period. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.