Service Designer (Dutch)
Duitsland en Oostenrijk [Vacancy] Dentsu Creative Amsterdam has a position for Service Designer (Dutch)
Nieuws 20-04-2026 | 09:30:00
Door: Michelle Waweru [Vacancy] Dentsu Creative Amsterdam has a position for Service Designer (Dutch)
Vacature Service Designer (Dutch) bij Dentsu Creative Amsterdam in Amsterdam. Bekijk de werkzaamheden, vereisten en arbeidsvoorwaarden.
Functie Service Designer (Dutch)
- Werkgever Dentsu Creative Amsterdam
- Locatie Amsterdam
- Dienstverband Fulltime
- Werkvorm Hybride
Dentsu Amsterdam is directly looking for: Service Designer (Dutch) - Full-time · Amsterdam
At Dentsu Creative Amsterdam we're looking for a Service Designer (Dutch) to join our team. Your role
As a Service Designer with a strong research focus, you will uncover user needs, map real customer journeys, and validate concepts that shape meaningful digital services. You'll work inside our client's Experience Team while staying part of Dentsu , giving you the mix of embedded product collaboration and an agency community for support and inspiration.
You'll split your time between the client's office for 2 days a week and our Dentsu office for 1 to 2 days a week. The setup is flexible and designed to help you stay close to the teams you work with.
You bring curiosity, structure, and strong research skills, turning insights into direction and helping teams make informed decisions with confidence.
What you will be doing
- Leading user interviews, usability tests, and concept validations (in Dutch)
- Synthesizing insights into clear journeys, service maps, and opportunity areas
- Creating service blueprints that connect frontstage experiences to backstage processes
- Facilitating workshops and co-creation sessions with cross-functional teams
- Translating research findings into actionable recommendations for Experience Design and Product
- Collaborating closely with Experience Designers, Copywriters, and Product Owners
- Supporting ongo...