support worker - social services

Education:

Secondary (high) school graduation certificate.

Work site environment:

Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance).

Work setting:

Group home. Work in employer's/client's home. Various locations. Social service or charity agency. Private residence.

Tasks:

• Administrative and office activities.
• Appraise clients' needs or eligibility for specific services.
• Assess client's relevant skill strengths and development needs.
• Develop, co-ordinate and implement the delivery of specific services within the community.
• Housekeeping activities.
• Food preparation.
• Provide suicide and crisis intervention.
• Resolve conflict situations.
• Supervise activities of clients living in group homes and half-way houses.
• Implement behaviour management programs.
• Liaise with other social services agencies and health care providers involved with clients.
• Assist in evaluating the effectiveness of treatment programs.
• Screen, recruit and train volunteers and support staff.
• Assist clients/guests with special needs.
• Accompany clients to appointments and social outings.

Certificates, licences, memberships, and courses :

• Developmental services worker (DSW) Training.
• Mandt System training.
• First Aid Certificate.
• CPR Certificate.

Target audience:

• Persons with an intellectual disability.
• Persons with learning disabilities.
• Persons with mental health disabilities.
• Persons with physical disabilities.

Security and safety:

• Criminal record check.
• Driving record check (abstract).
• Medical exam.

Transportation/travel information:

• Own vehicle.
• Vehicle supplied by employer.
• Valid driver's licence.
• Travel expenses paid by employer.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.

Weight handling:

Up to 9 kg (20 lbs).

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Judgement.
• Client focus.
• Excellent written communication.
• Flexibility.
• Initiative.
• Team player.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

• Early morning.
• Evening.
• Shift.
• Morning.
• Night.

Experience:

No experience (will train).

Employment terms options:

• On call.
• Day.
• Weekend.

Financial benefits:

Mileage paid.

Other benefits:

Free parking available.