Onboarding Assistant

Delivery Hero SESanta CruzJob.bopublished 10/28/2026
Machine translation — original language: Spanish.Show original

About the company

PedidosYa is part of Delivery Hero, a world leader in delivery services with a presence in ~65 countries. PedidosYa is the leading technology company in delivery and quick-commerce in Latin America. It is a simple, fast, and accessible platform that connects millions of users, companies, and couriers with a wide variety of products and services. PedidosYa operates in 15 countries in Latin America, and in 2020 launched PedidosYa Markets, the first 100% digital market that delivers food and household items in 15 minutes. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index.

At PedidosYa, impact is measured not only by results but by how we achieve them. We look for the best talent: people who resonate with our values, the way we think, decide, and collaborate every day.

What you achieve is key, but "how" you do it is what defines us. By playing as a team, we make the business and our ecosystem continue to grow, while simplifying the daily lives of millions of people.

Your tasks

  • Coordinate and optimize the onboarding operations for Quick Commerce partners.
  • Identify improvement opportunities and execute action plans to drive the operational growth of commercial partners.
  • Collaborate with interdisciplinary teams in the design and implementation of continuous improvement initiatives.
  • Prepare and present reports on metrics, key results, and best practices on a weekly and monthly basis.

Requirements

  • University degree in Industrial Engineering, Commercial Engineering, Systems, or related fields.
  • Intermediate English level.
  • Solid management of spreadsheets (Excel / Google Sheets).
  • Knowledge of data visualization and analysis platforms (BigQuery, Tableau, or Looker Studio).
  • Management of the Google Workspace ecosystem (Google Suite).

Other

👉 Get to know our values here.**** Talent diversity strengthens our Culture and our organization. We play as a team in everything we do, and what we like most about it is that we promote the creation of diverse and inclusive teams that can bring different perspectives to PedidosYa. Our job opportunities are open to all people, regardless of their gender identity, sexual orientation, ethnic origin, religion, age, disability, and/or other individual characteristics.

In case you need any reasonable adjustment or particular accessibility to have the interview, please do not hesitate to clarify it in your application. Additionally, feel free to indicate your pronouns (he/she/they) from the first contact.