Office Secretary

Responsibilities:

Manage daily office administrative activities to ensure smooth and efficient operations. Attend to clients, students, and prospective customers, providing timely and professional support. Follow up with prospects, respond to enquiries, and assist in converting prospective clients into customers. Schedule appointments, meetings, classes, and other activities as required. Maintain accurate and up-to-date records, documents, customer information, and administrative files. Handle incoming and outgoing communications, including calls, emails, messages, and social media enquiries. Manage and maintain DeGenius FX’s social media platforms, including Instagram, TikTok, and Facebook. Create, coordinate, and publish relevant social media content to support brand visibility and customer engagement. Monitor social media interactions, respond to comments and enquiries, and escalate issues where necessary. Maintain a professional, organised, welcoming, and efficient office environment. Support management with assigned administrative duties, reports, documentation, and coordination tasks. Assist with customer service activities and ensure enquiries and complaints are handled promptly and professionally. Coordinate with internal teams to ensure clients and students receive accurate information and timely assistance. Maintain confidentiality of company, client, and student information. Perform other administrative and customer support duties as assigned by management.

Requirements:

A minimum of 2 years of experience A minimum of an OND in a related field