SUPV MILITARY PAY TECHNICIAN (RETIRED AND ANNUITANT PAY)

Your tasks

• Plans, schedules, and assigns work to subordinates; adjusts duties to utilize skills, manage fluctuating workloads, eliminate pay action backlogs, and ensure timely processing.
• Oversees technical work of Military Pay Technicians; interprets complex regulations and system updates; reviews work with the authority to accept, amend, or reject transactions.
• Analyzes customer feedback and metrics to identify operational problem areas, select optimal courses of action, and implement workflow changes to boost productivity and quality.
• Executes HR tasks, including developing performance plans, appraisals, hiring, scheduling leave, initiating awards or disciplinary actions, and maintaining attendance logs.
• Delivers training on entitlements and systems; handles informal grievances, EEO programs, and union issues; keeps staff aligned with management policies and objectives.

Requirements

GS-09 QUALIFICATIONS: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-08) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: Applying expert-level knowledge of a large body of military pay rules, procedures and operations sufficient to process pay actions requiring audits, corrections, and adjustments of several interrelated aspects of military pay, sufficient to provide leadership, training and support to others responsible for this work, experience must include applying expert-level knowledge of related payroll systems sufficient to take necessary intervention and bypass of normal automated systems and procedures, and resolve issues within the automated systems. You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.

GS-9 Substitution of Education for Experience: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. Substitution of Education for Specialized Experience requirements for each grade level are listed in the Qualifications section above. If you are using education to substitute for the specialized experience and/or a basic requirement, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).