Implementation Consultant
About the company
Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable?
Join our Team! Join us as an Implementation Consultant at Dedalus Group, one of the world's leading healthcare technology companies, in our Delivery area, dealing with a multinational team, to do the best work of your career and make a profound impact on providing better care for a healthier planet.
At Dedalus Group, life flows through our software. Every day we do something special, helping caregivers and healthcare professionals provide better care to the communities they serve. Take the next step in your career that will cause a profound impact. Below you will find what you need to succeed.
We are Dedalus, join us! Dedalus Group is committed to providing an engaging and rewarding work experience that reflects the passion our employees bring to our mission of helping medical and nursing professionals provide better care to the communities they serve.
Our group promotes a culture in which employees are encouraged to learn and to innovate; and to allow and improve cooperation and clinical processes, while making a significant difference for millions of people around the world. Each person is the endpoint and the starting point of the Group's activities and the ultimate beneficiary. For this reason, we are very proud to perform our special work every day.
Our company is enriched by a diverse population of 7,600 people in more than 40 countries working together to innovate and promote better healthcare options for millions of patients worldwide. We are the Dedalus people.
Your tasks
In this opportunity, you will be responsible for managing assistance and development activities at client sites, resolving application problems related to the installed software. In particular, you will have the opportunity to increase your skills in solutions to support new care models and interoperability. Solutions capable of enabling the sharing and exchange of information, documents, and patient data, and collaboration between the various operators involved in treatment.
- Assist the client's care team;
- Relate to Project Managers and / or Product Managers, or to the reference Development team for the implementation;
- Perform on-site or remote customer service;
- Monitor the functioning of procedures;
- Go to the client for the installation of Dedalus tools;
- Configure the tools in relation to client requests and production specifications;
- Provide Training and Capacity Building for the client's care and administrative staff;
- Manage the integration of existing applications;
- Perform functional tests;
- Participate in level I and II help desk activities, also on an on-call basis;
- Document the activities performed, among others.
Requirements
- Degree in Biomedicine or the radiology area or in Computer Science or related areas;
- Knowledge of workflows in a hospital / clinical environment;
- Minimum 3 years of proven experience with clients in a complex software environment (healthcare);
- Knowledge of Oracle database will be a differentiator;
- Knowledge of agile methodologies will be a differentiator;
- Knowledge of Microsoft Office;
- Strong teamwork skills;
- Experience working in an ITIL disciplined environment;
- Knowledge of SQL will be a differentiator;
- Knowledge of Information Systems Projects in the Healthcare area will be considered a differentiator;
- English with intermediate level, with advanced or fluent level being a differentiator;
How to apply
Application deadline for this opportunity: 04/11/2026
Other
Our Commitment to Diversity and Inclusion establishes Dedalus's approach to ensuring the respect, inclusion, and success of all our colleagues and the communities in which we operate. It is fundamental that we share our commitment and dedication to ensuring an inclusive and diverse workplace. We recognize that we have improvements to make and, on this journey, we must remain authentic and realistic people, but also ambitious.