Recovery Agent

Responsibilities:

Debtor Engagement: Contacting individuals or commercial entities with past-due accounts via phone, formal demand notices, email, or direct meetings. Payment Negotiation: Evaluating a debtor's financial status to negotiate structured repayment schedules, lump-sum settlements, or revised terms within authorized creditor limits. Skip Tracing & Asset Investigation: Locating uncontactable debtors and researching assets, employment, or corporate affiliations using public records, credit registries, and background tools. Account Tracking & Documentation: Maintaining detailed logs of communications, payment defaults, settlement agreements, and financial transactions within collection management systems Escalation & Legal Coordination: Identifying non-responsive accounts for legal referral, preparing case files for litigation, and liaising with legal counsel or enforcement officers.

Requirements:

Minimum qualification of HND 2 years of previous experience in a similar role