DCS GROUP - IT Technician (M/F)
We are looking for our future technician for local support in Caluire! Let's tell you more… Within the local IT team, you will intervene across the entire IT scope, providing user support, managing infrastructure, and participating in evolution projects. Your main missions: Support for business processes
Collect, analyze, and formalize the technical needs of the departments Support users in the use of applications and systems Guarantee compliance with IT standards and their proper application Identify areas for improvement and synergy (hardware, software, applications, workstation integration, user permissions)
IT infrastructure management
Ensure the proper functioning of workstations, servers, LAN/WAN networks, and Internet access Participate in the administration and support of server and system infrastructures Guarantee the availability and continuity of IT services Ensure the interface with IT service providers and industrial environments (Shopfloor) Participate in the management of the local data center
Project management, support, and consulting
Advise users during the evolution or replacement of IT systems Provide support on data security issues Support users in business continuity and disaster recovery processes Participate in infrastructure and system evolution projects
Quality, security, and continuous improvement
Maintain up-to-date IT documentation Participate in risk management and IT emergency plans Deploy Group standards and procedures Monitor performance indicators and propose continuous improvement actions
And what about you? With a Bachelor's degree (Bac+3) in IT, networks, or systems (or equivalent), you have a minimum of 3 years of experience in a similar position, ideally acquired in an industrial environment. Regarding the technical aspect, you master:
Administration of Windows and Linux environments, VMware virtualization, Active Directory management, and network infrastructures (IP, DNS, DHCP, VLAN, VPN), complemented by practice with monitoring tools (Zabbix), backup/restore tools (Veeam), and notions of hybrid cloud (Azure/Intune) IT Service Management (ITSM): user support, ticketing, diagnostics, technical documentation, and deployment of current procedures and standards Participation in infrastructure evolution projects, with the ability to advise, support users, and contribute to business continuity and disaster recovery processes
You are recognized for your sense of service, your autonomy, and your strong interpersonal skills. Professional English is required for this position. Our 4-step recruitment process! Quite simply
First, you will speak with one of us by telephone Then, we will have the pleasure of meeting during a face-to-face or Teams interview Finally, discuss the role with one of our operational managers Welcome to our team!
Why join us:
Meal vouchers €6.60 net / worked day Profit-sharing bonus Holiday bonus Seniority bonus Works Council (Comité d'entreprise) Family health insurance covered at 60%