Facilities Manager - Hard FM

Hook, Hampshire £48,000 - £50,000 + Car Allowance Full-time | Permanent

DCS Engineering are currently supporting a leading organisation across the recruitment drive for a Facilities Manager to oversee the delivery of hard FM services across a high-profile operational site.

This is an excellent opportunity for an experienced Facilities Manager, Hard FM Manager, Technical Facilities Manager or M&E Facilities professional looking for a client-facing operational leadership position. The role will oversee subcontracted hard services delivery, compliance, contractor performance and customer relationships within a demanding, high-expectation environment.

Job Responsibilities:

• Managing the delivery of hard FM services through specialist subcontractors across the site.
• Leading and supporting two Assistant Facilities Managers, ensuring effective operational oversight and team performance.
• Ensuring planned preventative maintenance and reactive works are delivered in line with contractual requirements and compliance standards.
• Managing day-to-day client and stakeholder relationships within a high-expectation operational environment.
• Monitoring contractor performance against KPIs and SLAs, driving continuous improvement where required.
• Managing subcontractor performance and ensuring service delivery meets agreed standards.
• Supporting the delivery of small works and quoted projects across the site.
• Ensuring statutory maintenance, compliance requirements and operational standards are maintained.
• Producing operational reports and maintaining accurate compliance documentation.
• Supporting effective health and safety management across site operations.
• Ensuring customer requirements are communicated effectively to operational teams and subcontractors.
• Providing strong operational leadership across hard FM service delivery.

The Candidate:

• Previous experience as a Facilities Manager, Technical Facilities Manager, Hard FM Manager, Technical Services Manager or similar.
• Strong experience managing hard FM services and outsourced/subcontracted service delivery.
• Proven experience managing subcontractors and monitoring contractor performance.
• Strong client-facing and stakeholder management skills within demanding operational environments.
• Experience managing planned preventative maintenance, reactive maintenance and statutory compliance.
• Strong understanding of health & safety legislation and operational compliance requirements.
• Experience leading operational teams and managing direct reports.
• Technical qualifications or a strong technical background in either electrical or mechanical disciplines are highly desirable.
• IOSH qualification or equivalent would be advantageous.
• Strong communication and organisational skills.
• Ability to manage multiple operational priorities while maintaining high standards of customer service.
• A practical understanding of M&E / hard FM service delivery and contractor management.

INDENG

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality