Senior Associate, Authorizer - Structure Trade Operations, Institutional Banking Group Operations (IBGO), Group COO (WD89090)
Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance)
Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day
Establish duty rosters for processors and authorizers
Be customer centric and manage daily work flow to meet and exceed client expectations
Provide solutions and or recommendations on trade finance matters
Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation
Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement
Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others
Work closely with STMO, BU, GTS and other stakeholders on the daily transactions
Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to
Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters
Timely escalation of operational risks incidents
Identify areas to improve quality, productivity and efficiency
Achieve to meet Goals Setting (KPI)
Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
Participate in assigned UAT and LV for system enhancement and implementation
Requirements Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)
Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
Extensive knowledge in Trade Finance products and regulatory sanction requirements
Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to
Review policies and procedures and identify areas for improvement
Exercise sound judgement on transaction monitoring and escalation of red flags
Strong logical and problem-solving skills
Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms
Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103
Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.