housekeeping supervisor

The Days Inn & Suites Warman is looking for a Housekeeping Supervisor.

The successful candidate will have had at least 2 years working as a Room Attendant in a hotel or another similar business, at least 6 months of supervisory experience. They will be able to provide their own transportation, and have flexibility to work weekdays, weekends & holidays.

Duties include but are not limited to:

• Internal Hotel Sales by positively representing and promoting the propertyOffers guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues related to their departmentMust respond to and follow-up on all guest requests to ensure customers are satisfied with the hotels services and accommodations.
• Ensures systems and procedures are in place and followed for guest safety and securityManage and coordinate the cleaning staff to ensure all rooms are cleaned and maintained according to company standardsMaintain and Exceed Property Cleanliness RankingWork with the GM to ensure adequate staff levelsCoordinate with the GM on schedulesCoordinate with the GM on the hiring process of new staff membersTrain, monitor and coach all new room attendantsContinually monitor and work with room attendants performanceConduct performance evaluations, coaching and disciplineEstablish and maintain positive employee moralMaintain and Order inventory for the departmentEnsure all safety, health, sanitation and departmental procedures are followedLiaison with Maintenance and Front Desk teams to ensure smooth running operationsAll projects assigned by the GMAssigning Daily Tasks of Room AttendantsMonitor staff performance to ensure highest level of qualityRoom inspects all arrival rooms to ensure highest level of qualityCompletes daily housekeeping reportCoordinating with the other departments to ensure customer satisfactionClean rooms and do laundry as required by occupancy levels