SaaS Deployment Project Manager

About Dastra

Dastra is a SaaS platform dedicated to data protection, compliance, and AI governance.

We support organizations of all sizes in structuring and managing their compliance challenges, with one ambition: to make complex subjects simpler, operational, and actionable.

In a context of growth and development of our business, we are currently creating a Project Manager / Solution Consultant position within our Operations team.

Why join us?

• A role to build: this is a new position. You will have real leeway to bring your own methods, tools, and contribute to structuring our approach to large account projects.
• High-stakes projects: you will manage complex deployments, with a diversity of stakeholders and functional, technical, and organizational issues.
• A central and cross-functional role: you will work daily with our Data Migration, Customer Success, Sales, Tech, Support, and Product teams.
• Concrete impact: you will have real responsibility for the success of projects and the quality of the experience offered to our clients.
• An evolving environment: you will join Dastra at a time when we are accelerating our development with large accounts and where much remains to be built.

Your role

Your main mission will be to manage the deployment of Dastra for our mid-market & large account clients, from project scoping to go-live.

You will be the client's main point of contact during this phase and the guarantor of proper project coordination: governance, planning, stakeholders, actions, risks, deliverables, and deadlines.

You will work in collaboration with the CSM throughout the project, particularly during the support and training phases, and ensure a smooth handover at the end of the deployment. The CSM will then continue to support the client over the long term, ensuring adoption and proper use of the solution.

You will be able to manage approximately 2 to 3 complex projects simultaneously at first.

In parallel, you will intervene on certain projects from the pre-sales phase to anticipate their organization and secure their future implementation.

Your responsibilities

1. Manage client projects

• Scope the project: scope, governance, stakeholders, roles, and responsibilities;
• Build and monitor the schedule, various phases, milestones, and deliverables;
• Organize and lead kick-offs, project committees, steering committees (COPIL), and workshops;
• Coordinate the many stakeholders on the client side: project teams, business units, DPO, IT, security, architecture, decision-makers…;
• Mobilize the right expertise within Dastra based on project needs;
• Ensure follow-up on actions, decisions, risks, and deadlines;
• Produce the necessary support materials and meeting minutes for management;
• Anticipate bottlenecks and implement actions to secure the deployment;
• Coordinate the various stages until go-live and the autonomy of client teams.

2. Contribute to pre-sales

On certain large account projects, you may intervene alongside the Sales team and our experts before signing in order to:

• Understand the context and challenges of the future deployment;
• Identify prerequisites, major steps, and project work packages;
• Anticipate necessary resources and stakeholders;
• Provide a realistic vision of the planning and organization to be put in place;
• Prepare the transition between the commercial phase and the operational launch of the project.

The profile we are looking for

You have at least 3 years of experience in client project management, ideally in a B2B SaaS environment.

You are used to managing projects involving multiple teams and stakeholders, ideally with large accounts or complex organizations.

You are comfortable with both business and technical stakeholders and have a good understanding of SaaS environments and their challenges.

You speak English fluently, which is essential for supporting our clients in an international context. Proficiency in German is a plus.

Initial experience in Privacy, GDPR, Data Governance, or AI governance is a real plus.

Above all, we are looking for someone who is:

• Structured, rigorous, and organized;
• Capable of taking the lead on a project and holding various stakeholders accountable;
• Comfortable in client relations and when facing diverse stakeholders;
• Capable of challenging a need, a schedule, or an organization when necessary;
• Proactive and able to anticipate difficulties;
• Autonomous and a source of proposals;
• Comfortable in a growing environment where not everything is yet set in stone.

Conditions & benefits

• Gross annual salary package according to profile and experience
• Paris 1er / Hybrid remote work
• 5 weeks of paid leave + 10 RTT days
• Meal vouchers + company health insurance

• 1 seminar per year + team buildings

Our recruitment process

1. HR pre-qualification with Julia, Talent Acquisition Specialist;
2. Business interview with Jérôme, Head of Operations;
3. Case study regarding the scoping and management of a client project, with Jérôme, Head of Operations and Julie, lead CSM;
4. Meeting with the co-founders;
5. Reference check.