IT Mobility Engineer (M/F)

Dassault Systèmes, the 3DEXPERIENCE company, is an "accelerator of human progress." It offers companies and individuals collaborative virtual environments that allow them to imagine more sustainable innovations. By developing a virtual twin of the real world, thanks to the 3DEXPERIENCE platform and its applications, Dassault Systèmes empowers its customers to push the boundaries of innovation, learning, and production. Dassault Systèmes' 20,000 employees work to create value for our 270,000 customers of all sizes, in all industries, in more than 140 countries. For more information, visit our website www.3ds.com/fr

Within the "Working Environment" team, your mission will revolve around mobility management solutions. You will take part in various technical projects around MacOS.

Position based in Vélizy (Yvelines, 78) on a CDI contract.

#mobility #macos #macintosh #jamf #ios

Your Missions:

Apple device management (macOS).

• Administration of the macOS environment via Jamf Pro: deployment, configuration, updates, and compliance monitoring.
• Automation of enrollment workflows, profile assignment, and security policy application.
• Proactive maintenance and centralized management of an Apple fleet on an international scale.
• Implementation of global standards ensuring stability, performance, and security of macOS workstations.

Performance, compliance & automation steering.

• Regular monitoring of KPIs related to user experience, security compliance, and terminal health.
• Proactive detection of discrepancies (compliance, obsolescence, recurring incidents), and implementation of action plans.
• Development or improvement of scripts, automations, and dashboards.
• Contribution to the documentation of configuration standards, procedures, and IT policies.

Support & technical expertise

• Handling level 3 incidents related to the macOS environment, in coordination with local and global teams and solution vendors.
• In-depth analysis of recurring incidents, identification of root causes, implementation of lasting fixes, and impact monitoring.
• Contribution to the structuring of support around the macOS workstation: process improvement, documentation, standardization of responses.
• Participation in the skill development of local teams (level 1/2 support), notably through the maintenance of up-to-date guides and procedures.

Animation of the community dedicated to macOS users

Your qualifications:

You have a first experience in a similar position of at least 5 years

• Mastery of Jamf Pro 300 for managing Apple macOS environments.
• Knowledge or willingness to develop skills in Ivanti Neurons for MDM, Intune, and Google Workspace.
• Advanced knowledge of programming languages: Shell and PowerShell
• Knowledge or willingness to develop skills in programming languages: Javascript, Python, HTML
• Mastery of written and spoken English

Joining us also means:

Joining a scientific company at the heart of technological innovation, driven by strong growth for over 40 years.

Main advantages and benefits:

• Multicultural environment
• Friendly working environment focused on well-being and health (gym & music rooms, concierge services.)
• Commitment to diversity and inclusion
• Dynamic career development policy: training plans, internal mobility, etc. </body>