Restaurant Supervisor

Key responsibilities

• Lead the front-of-house team to achieve daily operational, service and sales goals
• Coordinate stations, reservations, cashiering, delivery orders, complaints and handovers
• Train staff and monitor service, hygiene, safety and wastage standards
• Complete operational reports and coordinate solutions across teams

Requirements

• At least 2 years of relevant F&B experience; team-leading experience preferred
• Familiar with POS, reservations, cashiering and basic operational reports
• Strong leadership, communication and on-floor problem-solving skills
• Language requirement: Able to communicate in English and Mandarin to handle inquiries and complaints directly from Mandarin-speaking customers and liaise with Mandarin-speaking suppliers

Remuneration & benefits

• Annual Leave: 14 days
• Staff meals
• Medical reimbursement and insurance
• Monthly performance incentive
• Monthly profit sharing
• Year-end performance bonus
• Employee discount
• Annual remuneration review
• Training and multi-station career progression