Customer Support Officer

Daltec Α.Ε. is engaged in the trade of mechanical equipment & materials for the lithography, digital printing, and generally advertising construction markets. Daltec emphasizes teamwork, and every employee contributes to the strategic planning, services, and vision of the company. For this reason, Daltec invests in human resources, offering continuous training and development prospects. To support the company's backoffice team, Daltec is looking for a Customer Support Officer.

Duties & Responsibilities Immediate response to order requests & customer support Order entry and monitoring project progress Entry & filing of vouchers and other accounting documents Drafting & sending financial offers Creation of reports through the company's commercial management system Support for the sales team, back office support Checking and scheduling collections Required Qualifications: Graduate of TEI / AEI At least two (2) years of experience in a similar position Very good knowledge of the English language Knowledge of the German language will be considered an asset Familiarity with Commercial Management programs, CRM, ERP (SoftOne) Excellent computer skills and MS Office applications, with emphasis on Word & Excel Very good communication skills in written & spoken language Excellent organizational skills & ability to manage multiple tasks Benefits: Full and stable employment, with an indefinite term contract. Stable and supportive working environment. Competitive compensation package Continuous training, conditions that enhance knowledge and provide opportunities for development