Admin Online ecommerce

Your tasks

1. Promotion & Marketing

• Optimize product visibility and search rankings on marketplaces.
• Manage sales performance according to advertising budgets and targets.
• Manage marketplace promotions, including store promotions, discounts, vouchers, bundling, and other promotional programs.
• Support product promotion through social media.

1. Product Management

• Manage and maintain product listings across marketplaces.
• Upload and update product photos, videos, descriptions, specifications, prices, stock, and variants.
• Ensure all product information is accurate and up to date.

1. Order & Customer Management

• Monitor and follow up on order processing and deliveries.
• Respond to customer inquiries and manage marketplace chats.
• Maintain good customer service and support a high store rating.
• Handle customer issues and coordinate with relevant teams when necessary.

1. Finance & Administrative Support

• Prepare and maintain e-commerce reports and sales recaps.
• Perform data entry and update information in the system.
• Assist with invoicing and other e-commerce administrative tasks.
• Ensure e-commerce transaction and sales data are accurate and properly recorded.

Requirements

• Less than 1 year of experience in e-commerce, preferably with platforms such as Shopee, Lazada, Tokopedia, Blibli, or TikTok Shop.
• Proficient in Microsoft Office and Google Workspace, especially Excel or Google Sheets.
• Familiar with various e-commerce and marketplace platforms.
• Have an interest in and basic understanding of skincare and body care products.
• Good customer service and communication skills.
• Able to build and maintain good working relationships with external parties, including marketplace representatives.
• Able to operate and manage an omnichannel system, preferably JUBELIO.

Other

Hari Kerja: Senin - Sabtu Note: The company operates in the retail fashion footwear industry.