Product Manager

Company Description CustEx is a crowdsourced demand platform designed to give people a stronger voice in shaping the actions of celebrities, politicians, and vendors through transparent competition. By acting as a global “voting machine,” CustEx ensures that fans, voters, and customers are heard and that their collective feedback drives improvement and innovation. The platform’s vision is to reduce social tension and civil unrest by making it harder for organizations and public figures to ignore stakeholder input. CustEx engages users across multiple social channels, including Facebook, Instagram, Pinterest, Twitter, and more, to build a highly participatory community. The company is focused on co-creation, enabling users and organizations to collaborate on better products, services, and public outcomes. Role Description This is a part-time Product Manager role based in the Greater Accra Region, Ghana, with a hybrid work arrangement that allows some work from home. The Product Manager will oversee the lifecycle of platform features from discovery through delivery, working closely with engineering, design, marketing, and community teams. Day-to-day tasks include gathering and prioritizing user requirements, translating insights into clear product roadmaps, and defining feature specifications aligned with business goals. The role involves analyzing user feedback and platform data, running experiments, and iterating on features to improve engagement and satisfaction. The Product Manager will also coordinate cross-functional communication, manage timelines, and help ensure that CustEx’s crowdsourced demand vision is reflected in the product experience. Qualifications

• Candidates should possess product management skills such as roadmap planning, requirements gathering, and feature prioritization.
• Candidates should possess user research and data analysis skills, including collecting feedback, interpreting analytics, and validating hypotheses.
• Candidates should possess stakeholder management and collaboration skills, with the ability to work effectively across engineering, design, and marketing teams.
• Candidates should possess communication and documentation skills, including writing clear product specs, user stories, and release notes.
• Candidates should possess basic familiarity with digital platforms, crowdsourcing concepts, or community-driven products.
• Candidates should possess strong organizational and time-management skills to handle part-time responsibilities in a hybrid environment.
• Relevant experience in tech, product development, or startup environments is beneficial.
• A bachelor’s degree in a related field (e.g., Business, Computer Science, Engineering, Social Sciences) or equivalent practical experience is preferred.

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