General Restaurant Manager (Pre-Opening)

General Manager (New Pre-Opening Concept!)  Introduction  Ebb & Flow Group is a dynamic Food & Beverage group in Singapore. We are opening a new concept in Dempsey featuring modern Middle Eastern and Mediterranean cuisine inspired by Yotam Ottolenghi, rooted in vibrant regional traditions and flavours. You will also work closely with our chef-owners and leadership team to bring this exciting concept to life.  The General Manager who will oversee all front-of-house operations, ensuring exceptional guest experiences, smooth daily operations, strong team leadership, and overall business performance. The ideal candidate is a hands-on leader with strong operational and financial acumen, capable of building a positive service culture while driving profitability and operational excellence.  Key Responsibilities  Oversee daily restaurant operations, ensuring smooth service, exceptional guest experiences, and high operational standards  

Lead, train, and manage front-of-house team members, including scheduling, onboarding, coaching, and performance management  

Foster a positive and collaborative work environment that promotes teamwork, accountability, and professional growth  

Work closely with the kitchen and management teams to ensure seamless coordination between front- and back-of-house operations  

Oversee and manage the restaurant’s Profit & Loss (P&L), including budgeting, forecasting, labour costs, and operational expenses  

Analyse sales performance, labour, and operational costs, and provide strategic recommendations to improve profitability and efficiency  

Participate in management meetings and contribute insights on operations, guest feedback, staffing, and business growth opportunities  

Lead and support recruitment efforts for the front-of-house team, including interviewing, hiring, onboarding, and talent development  

Drive service excellence by maintaining high hospitality standards and resolving guest concerns professionally and efficiently  

Ensure compliance with sanitation, workplace safety, and local regulatory requirements  

Identify opportunities to improve operational processes, service standards, and overall guest satisfaction  

Qualifications  Passion for hospitality and delivering exceptional dining experiences  

Minimum 10–12 years of relevant restaurant management experience, with proven experience managing mid- to large-scale casual dining operations  

Strong understanding of restaurant operations, cost control, budgeting, and P&L management  

Strong leadership, stakeholder management, communication, and presentation skills  

Hands-on leader with the ability to motivate, manage, and develop high-performing teams  

Experience with pre-opening operations is advantageous  

Perks  Birthday leave to celebrate your special day with loved ones  

Competitive staff discounts across all outlets  

Health and medical insurance coverage  

Opportunities to learn from experienced mentors within the industry  

Individuals who may not fully meet the stated qualifications are still encouraged to apply and may be considered for other opportunities aligned with their skills and experience.