Ensuring that Culate Wears Limited's products, services, and operational processes meet the company's established quality standards.
The role involves inspecting products, monitoring staff compliance with company policies and standard operating procedures (SOPs), identifying errors and operational gaps, documenting findings, investigating customer complaints, and recommending corrective actions.
The officer also conducts regular quality checks, prepares inspection reports, and follows up on identified issues to ensure continuous improvement, product quality, and customer satisfaction.