Administrative (m/f) | Front Office | Outpatient Consultation

About the company

We are a 100% Portuguese company, a leader in providing excellent healthcare in Portugal. With 80 years of history, CUF emerged with the purpose of caring for your people and families. Today, in constant growth, we are at the service of all Portuguese people who entrust us with their health and well-being, for life, with humanity and excellence.

At CUF, we are aware of the effort and commitment of our teams and, therefore, we invest in the continuous improvement of well-being and conditions to have an impact on your role.

Your tasks

Together we want to do more and care better. We are hiring an Administrative (m/f) professional to join the Outpatient Consultation service at the CUF Vilamoura Clinical Unit.

How will you make a difference? Provide the best in-person customer service;

Receive, support, and direct customers;

Schedule consultations and exams within the services provided at the unit;

Ensure the billing of acts performed by customers according to agreements with external entities;

Interact with the medical and nursing team with administrative tasks to ensure the smooth functioning of the unit.

Requirements

What do you need to succeed in this role? Completed 12th year of schooling or equivalent in Portugal (mandatory);

Experience in face-to-face customer service (preferred);

IT proficiency and good ability to use different tools simultaneously (preferred);

Administrative experience (preferred);

Experience in the healthcare sector (preferred);

Knowledge of English (mandatory);

What we offer

Why CUF? At CUF, we believe that caring for our employees is essential to continue providing quality healthcare. We promote growth opportunities and the possibility of long-term internal mobility. We foster relationships based on respect and cooperation, creating a positive and motivating work environment.

How do we care for you? Direct employment contract with CUF;

Integration into a solid, innovative, and growing company;

Initial and continuous training through the Academia de Formação CUF;

Valuing our people through professional growth and development;

Prevention and well-being initiatives;

Family-responsible entity, recognizing the importance of balancing professional, personal, and family life, with the offer of benefits in this regard.

Other

Availability for shifts and rotating days off - Monday to Friday from 08:00 to 20:00 (mandatory), and on Saturdays from 09:00 to 15:00; the clinic is closed on Sundays.

We value diversity and inclusion. We are committed to the principle of equality in all our recruitment and selection processes and to non-discrimination based on, notably, age, sex, sexual orientation, gender, marital status, family situation, origin, social condition, disability, or any other factor that may be considered discriminatory, thus promoting a fair and equitable work environment for all.