Reception and Coordination Operator *Evening-Night Replacement* (M/F)

Your tasks

As part of our on-call activity, we are looking for a Reception Operator to ensure the management of incoming calls and requests during evening hours and night replacement.

• Receiving and processing incoming calls for various clients (companies, roadside assistance, landlords, emergency services).
• Management and scheduling of appointment calendars.
• Management of intervention requests and transmission to service providers / on-call teams.
• Drafting reports and data entry.
• Updating databases and producing statistics.
• Ancillary tasks related to the activity.

Requirements

This position requires excellent analytical skills, a strong sense of service, great autonomy, as well as a good level of English.

What we offer

Contract

• 2-month CDD, including training and skill development, possible permanent position at the end of the contract.
• Overtime possible, on a voluntary basis.

Remote work possible (after 6 months of presence)

• Weekends, public holidays, and 1 day per week are performed via remote work.
• The rest of the time is performed on-site.

Other

Hours

• Mainly in the Evenings: between 12pm and 11pm, according to the schedule.
• In case of replacements - Nights: 9pm - 7am
• weeks of 3 nights + 1 evening (4pm-11pm)
• or weeks of 4 nights (≈ 5 extra hours)

The schedule is communicated 2 weeks in advance and there is a possibility of change.