IT Business Analyst, Logistic & Supply Chain

Responsibilities:

• UAT & Testing: Support the technical testing of new microservices and the upcoming SaaS package. You will verify that the new system handles the logic path.
• Data Mapping: Assist in extracting data from our "old system" and cleaning it for migration into the new cloud database.
• Documentation: Work with the team to create new SOPs and technical manuals as we transition from an in-house developer model to a vendor-managed model.
• Query Development: Use SQL to pull operational reports, troubleshoot delivery discrepancies, and audit data integrity between the TMS and other supply chain systems.
• Issue Resolution: Act as the first line of technical support for transport planners and operations teams, resolving system "glitches" or data errors promptly.
• Team Collaboration: Work closely with the TMS/WMS team to ensure the "moving parts" of the software revamp stay aligned with ground operations.
• Vendor Liaison: Assist in communicating technical requirements to our outsourced partners and SaaS providers.
• Participate in the entire software development lifecycle, including planning, development, testing, deployment, and maintenance

Requirements:

• 1– 2 years of experience in logistics technology, transport planning systems, or supply chain analytics
• Comfortable writing queries to join tables and extract data (essential for the legacy-to-cloud transition)
• A basic understanding of Cloud concepts (SaaS/Microservices) is a huge plus
• Experience using a TMS (e.g., Manhattan, Blue Yonder, Oracle, or proprietary systems).

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)