Customer Account Representative

About Us

At CryptoGex , we specialize in designing and delivering high-impact technology experiences. We bring innovation to life through conferences, tech exhibitions, and immersive brand environments that connect companies with forward-thinking audiences.

Position Overview

We are currently hiring a Customer Account Representative to join our team in Inglewood, CA. The Customer Account Representative will manage customer accounts, provide ongoing support, and serve as a primary point of contact for client inquiries. This role requires excellent communication skills, attention to detail, and a commitment to delivering outstanding customer service.

Key Responsibilities

Build and maintain positive relationships with customer accounts

Respond to client inquiries by phone, email, and in person

Update and maintain accurate customer account records

Prepare account reports and maintain documentation

Monitor customer satisfaction and follow up on outstanding requests

Support account retention by providing responsive and professional service

Qualifications

High school diploma or equivalent required

Associate's or Bachelor's degree preferred but not required

Strong written and verbal communication skills

Excellent organizational and multitasking abilities

Proficiency in Microsoft Office Suite

Ability to work effectively in a fast-paced, team-oriented environment

Compensation & Benefits

Competitive hourly pay ($20.00 - $28.00/hour)

Health, dental, and vision insurance options

Paid time off and company holidays

Ongoing training and professional development

Career growth opportunities within the company

Positive, collaborative workplace culture