Fine Dining Restaurant General Manager
Must-have:Lead
Machine translation — original language: Spanish.Show original
Important Fine Dining and high hospitality restaurant group, with operations in Mexico and the United States, is looking for a General Manager for one of its flagship concepts in San Pedro.
JOB DESCRIPTION
We are looking for an operational leader with business vision, responsible for guaranteeing the brand experience to the guest and, at the same time, the financial and people health of the unit.
MAIN FUNCTIONS:
- Comprehensively lead the restaurant operation, coordinating kitchen, floor, and involved area teams.
- Guarantee compliance with the unit's sales, profit, and cost goals.
- Analyze profit and loss statements and generate action plans to improve profitability, expenses, and investment.
- Provide timely follow-up to business and operational indicators.
- Lead commercial strategies to reach daily and monthly sales goals.
- Develop and strengthen the team of captains, advisors, and operational leaders.
- Guarantee an exceptional service experience consistent with Animal standards.
- Have in-depth knowledge of the menu, beverages, and gastronomic proposal to drive suggestive selling and the guest experience.
- Supervise inventories, maximums and minimums, orders, deviations, and action plans for cost control.
- Ensure compliance with service protocols, hygiene, food safety, and operational standards.
- Personally attend to critical situations, complaints, and special clients, always seeking a solution oriented toward the experience.
- Supervise events, celebrations, and special tables, taking care of every detail of the experience.
- Constantly train the team in service, product, processes, and new implementations.
- Work comprehensively with support areas: MKT, RH, Legal, TI, Innovación and other corporate areas, ensuring correct execution of the group's strategies.
- Manage people indicators, primarily staffing coverage, productivity, training, and turnover.
- Actively participate in the attraction, selection, integration, and retention of the unit's talent.
- Correctly manage petty cash, cash, terminals, and administrative controls.
- Guarantee compliance with the processes and standards established by the organization.
REQUIREMENTS
- 4 to 5 years of experience in management positions in Fine Dining restaurants, luxury hotels, or recognized gastronomic groups.
- Verifiable experience operating high-volume units (4 to 6 million pesos in monthly sales).
- Bachelor's degree in Administration, Gastronomy, or related field.
- Management of finances, cost control, and profit and loss statements.
- Knowledge of POS systems, inventory control, and cash handling.
- Basic English applied to service.
- Schedule availability according to the restaurant operation (rotating shifts, weekends, and holidays).
- Residence in Monterrey or metropolitan area.
WE OFFER
- Excellent salary
- Weekly tips of $2,400 to $2,600 MXN.
- Statutory benefits.
- Belonging to a growing restaurant group, with presence in Mexico and the United States.
Work area: San Pedro Garza García.
-Requirements-
- Minimum education: Higher education - Bachelor's degree
- 3 years of experience
- Age: between 30 and 45 years
- Keywords: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, generalista, generalist, general, restaurador