Barista
What do we expect from you?
Under the general guidance of the Restaurant Manager/Supervisor or any other authorized by the management, assist in ensuringfriendly, efficient and effective service of beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton.
How your day looks like?
Provide friendly, courteous, and professional service at all times
Ensure good communication with Management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
Ensure that all cleaning duties are completed in allocated times to the Company standards
Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at ALL time
Have thorough knowledge of all product and service procedures
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
Welcomes guests by determining their coffee interests and needs
How do I deliver this?
Tell it like it is - Authentic, honest, you mean it, sincere, true.
Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
I've got your back - Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.