Quality Manager

Key Responsibilities

• Build, lead and maintain Cragar's Quality department and day-to-day quality system.
• Establish practical QMS procedures, controls, records and departmental responsibilities.

• Maintain compliance with applicable customer, regulatory and certification requirements.
• Set incoming, first-piece, in-process, final and outgoing inspection controls.

• Lead customer complaints, NCR, CAPA, root-cause analysis and corrective actions.
• Drive internal audits, management review inputs and continuous improvement of the QMS.

• Establish quality KPIs including defects, rejection, rework, escapes and response closure.
• Develop inspection standards, control plans, sampling methods and quality work instructions.

• Work with Engineering and Production to prevent recurring defects at source.
• Train and develop Quality Engineers and Inspectors in practical quality-control skills.

• Manage calibration, documentation control andsupplier/subcontractor quality performance.

Job Requirements

• Diploma or equivalent qualification is acceptable; strong QMS capability and practical results are essential.
• Minimum 3 years of relevant quality experience, preferably in precision machining/manufacturing.

• Hands-on experience setting up or strengthening QMS and Quality department.
• Strong knowledge of NCR/CAPA, 8D, root-cause analysis, audits, inspection and calibration controls.

Confident dealing with customers, suppliers and cross-functional teams on quality matters.