Key Responsibilities
- Coordinate customer orders through production to support complete and timely fulfilment.
- Monitor daily production output against planned quantities and delivery dates.
- Update work-order, WIP and production status accurately and promptly.
- Follow up machinists, assembly, Quality, Stores and subcontract activities on open orders.
- Identify shortages, delays or missing information that may block production.
- Escalate overdue actions and delivery risks to the Planner or Production Manager.
- Coordinate job travelers, drawings, materials and documentation for production release.
- Support packing and delivery readiness for completed orders.
- Maintain clear daily status lists for priority and urgent customer orders.
- Assist in production meetings with accurate output and order-status information.
- Support continuous improvement in order tracking and production visibility.
Job Requirements
- Diploma/NITEC or equivalent qualification; practical coordination skills are valued.
- Minimum 3 years of production coordination, order fulfilment or manufacturing support experience.
- Good with ERP/MRP systems, Excel and accurate transaction updates.
- Strong follow-up, organisation and communication across shop-floor functions.
- Able to work under changing priorities and tight customer delivery schedules.
