SALES ADMINISTRATION ASSISTANT FRANCE / EXPORT (M/F)
About the company
Aliatis designs, manufactures, and distributes more than 30,000 technical references dedicated to home and garden improvement. Present in DIY stores, wholesale, and internationally, it relies on recognized brands such as Norail, Nordlinger Pro, Scell-it, Interges, CQFD, Mac Lean Products, AF-Home, and Louis Moulin.
CQFD and its subsidiary LOUIS MOULIN, historical players of the group, specialize in interior and exterior design solutions for major distribution channels (DIY stores, building material wholesale, garden centers, agricultural self-service, and E-commerce).
Your tasks
Under the responsibility of the Sales and Marketing Director, you will actively participate in the administrative monitoring of customer orders for the Louis Moulin activity, from the receipt of orders to the delivery of products to customers. You will be in daily contact with customers and internal departments (sales, production, logistics...).
Ensure daily administrative sales logistics
- Enter orders from all distribution channels: Garden centers, Lisa, DIY stores, e-commerce, independents, wholesalers, and export distributors.
- Verify the correct integration of EDI orders
- Send proforma invoices if necessary
- Create and send commercial offers to customers (based on field requests)
- Manage commercial disputes for stores and e-commerce
- Process documents in French and English
- In connection with the logistics department, ensure that customers are informed of lead times in case of supply problems or transport crisis situations, etc.
- In connection with the accounting department, ensure the recovery of unpaid invoices and the monitoring of credit notes
Assist the Louis Moulin Marketing team
- Verify the correct application of General Terms and Conditions of Sale (payment terms, free shipping, etc.)
- Verify, at each change, the correct price application for the brands assigned to them
- Contribute to organizing trade fairs and commercial events
- Respond to customer calls and email requests
Requirements
- You have a successful first experience in Sales Administration services
- You have a good knowledge of SageX3 or good mastery of ERPs
- Imperative knowledge in ADV, commerce
- You master the Pack Office, notably Excel (pivot tables, VLOOKUP functions, etc.)
- You are rigorous, have a strong sense of priorities, and are reactive
- You have solid basics in English (written); a good level of Spanish is an asset for this position
Other
We are looking for a Sales Administration Assistant in the southwest Lyon area (approximately 25km from Lyon in Saint Laurent d'Agny) on a fixed-term contract (CDD) for a mission of several months for a position to be filled starting October 2026.