Cleaning Manager
Key responsibilities of the role include:
- Developing and implementing cleaning SOPs, work instructions, and operational standards.
- Establishing quality assurance processes and monitoring compliance with cleaning KPIs and service standards.
- Supervising and reviewing cleaning operations to ensure consistent service quality and operational excellence.
- Working closely with clients to understand their expectations, address operational concerns, and maintain strong stakeholder relationships.
- Identifying opportunities for process improvement, productivity enhancement, and cost optimisation, and recommending practical solutions to the company.
- Supporting the standardization of cleaning practices and governance frameworks across IFM contracts.
Job Requirements:
- Has at least 5 years' managerial experience in the professional cleaning industry, preferably supporting multiple contracts.
- Familiar with NEA licensing requirements, cleaning standards, audits & quality systems.
- Can independently develop SOPs and governance frameworks.
- Possesses strong client management and continuous improvement capabilities.
Work Schedule: Mon - Thurs: 8.30 am - 6.00 pm, Fri: 8.30 am - 5.30 pm
Work Location: Northeast - Pulau Ubin, required to take 7 minutes ferry to work location from Punggol Point Jetty