Senior Property Manager

About Us

CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986. Today, CP Group is the largest office landlord in Florida, Atlanta’s largest private commercial property owner, and in the top 25 of largest office landlords in the United States.

CP Group brings an extensive track record and unparalleled market insight to advance investors’ opportunities in the region’s most dynamic markets. Headquartered in Boca Raton, Florida, the company has a corporate office in Atlanta and regional offices in Dallas, Denver, Jacksonville, Miami, and Washington DC.

Summary:

The Senior Property Manager is responsible for leading the management of a premier, high-profile mixed-use property in Boca Raton, Florida. This position ensures the long-term success of the property by providing the highest level of customer service to tenants and maintaining the appearance of the property to CP Group standards.

Essential Responsibilities:

Customer Service/Tenant Interface:

Ensure all CP Group customers and tenants know you can assist them in their real estate needs

Ensure timely collection of rents from tenants due per lease agreements with persistent follow up on delinquent payments, while maintaining tenant satisfaction of property management service

Perform regular property inspections to guarantee that services are performed at the appropriate level of exceptional standards

Oversee with office team move-in process to tenant’s satisfaction

Visit tenants regularly and maintain a positive, productive, and professional relationship

Complete documents pertaining to lease administration and coordinate all required activities

Assist with tenant renewals, expansions and contractions including coordination of move-outs

Property Inspection and Maintenance:

Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the properties meet Company standards

Ensure coordination of routine services and 3rd party vendors and emergency response activities

Work with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs

Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion

Monitor and review preventive maintenance programs

Work Orders & Contracts:

Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction

Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work

Oversee to ensure that work performed by contractors is performed timely and appropriately

Oversee that service contracts are administered and renewed as needed.

Meet Company requirements regarding bidding and insurance levels

Ensure the portfolio you are assigned meets/exceeds all Company internal audit standard requirements

Budgets/Financial Control:

Prepare and execute annual operating budgets; actively participate in the capital planning process

Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines

Approve all payable invoices

Prepare monthly operating reports to clients and report on budget vs. actual operating variance

Manage collection of accounts receivable and tenant default situations

Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects

Tenant Improvements:

Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer

Regularly obtain estimates for proposed interior tenant improvement construction projects, in support of the leasing team

Provide required project status updates and participate in tenant improvement reviews

Coordinate progress meetings and/or project planning to stay within schedules and on budget

Manage job cost/tracking sheets, punch lists and close out projects

Activity and Status Reports:

Oversee property activities and tenant relations

Ensure all managed sites are operating according to state and local building codes

Ensure emergency evacuation procedures and life safety systems are updated and in effect

Develop required updates and summaries of property activities and tenant relations

Management & Leadership:

Ensure all managed sites are operating according to state and local building codes

Determine property staffing requirements; hire and train staff accordingly

Supervise property staff according to overall company policy

Set employee goals and objectives; communicate and monitor progress

Develop staff to maximize potential

Monitor staff performance including performance reviews

Delegate work duties to staff to attain objectives

Allocate use of available resources

Monitor and assist staff with work duties and projects

Evaluate current business processes and systems

Plan and implement procedures and systems to maximize operating efficiency

Establish and maintain controls

Responsible for the achievement of property productivity and quality goals

Additional duties as assigned

Qualifications:

Demonstrated commitment to customer service and a track record of exceeding customer expectations

Self-starter with highly effective independent work skills that can function effectively within a team environment

Excellent time management and organizational skills with a proven ability to meet deadlines

Ability to work collaboratively within a diverse team of assertive personalities

Capable of delivering results on time, on budget

Strong negotiation skills

Project Management experience

Working knowledge of construction processes and AIA contracts, RFI’s, change orders, invoice processing, drawings, specifications and terminology

Well-developed analytical, interpersonal and communication (both written and verbal) skills

Proficiency with Microsoft Office software

Valid drivers’ license and personal transportation

CPM, CFM or RPA designation and state real estate license a plus

5-10 years of property management experience with demonstrated track record of success. (Class A Office experience preferred)

Must successfully complete background screening

CP Group is an Equal Opportunity Employer

Benefits:

We offer a competitive benefits package, including:

Unlimited vacation, summer Fridays, and 9 company holidays

Company-paid life and disability insurance

Company-subsidized medical, dental, and vision insurance

Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.

401(k) with company match

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