[Coupang] Principal, HR Advanced Analytics Analyst

Company Introduction

Coupang exists to realize customer wow. We know we are fulfilling our mission when customers say, "How did I live without Coupang?" With the sole obsession of making customers' shopping, dining, and overall lives more convenient, Coupang is leading innovation across the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, Coupang has established an unrivaled position and built customer trust within the domestic commerce industry.

Coupang prides itself on being a large global listed company based on a startup culture. This is our growth engine, allowing us to maintain the agility of our founding days and continuously expand our business by launching new services. Every employee at Coupang is given the opportunity to possess an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation to achieve results is the very essence of how Coupang works. At Coupang, you will witness yourself, your colleagues, your team, and the entire company growing every single day.

Every Coupang employee is sincere about Coupang's mission to create the future of commerce. We solve customer problems, challenge traditional notions and common sense, and push beyond achievable limits. If you desire an amazing work experience in an always-on, high-tech, and hyper-connected world, join Coupang right now.

Job Description

This position performs the role of diagnosing key HR challenges and suggesting directions for resolution based on data and insights regarding people and organizations. Through People Analytics, organizational diagnosis, HR strategy, and Operating Model Transformation tasks, you will support decision-making regarding the organization and talent and lead improvements in HR operations.

The HR Advanced Analytics team supports key HR decision-making based on data and insights about people and organizations. The team is responsible for People Analytics, organizational diagnosis, key talent management, HR strategy, and Transformation tasks, analyzing challenges faced by the organization and deriving solutions. Additionally, the team connects complex HR issues to actionable steps, helping HR leadership and business leaders make better decisions.

Responsibilities

• Lead HR strategy establishment and Transformation tasks, and design HR operating models and processes suited to organizational change
• Analyze key issues related to the organization and talent and derive insights through People Analytics and organizational diagnosis
• Diagnose key HR tasks such as organizational design, job analysis, and key talent, and propose actionable improvement plans
• Collaborate closely with HR leadership to support data-driven decision-making regarding the organization and talent
• Connect analysis results to actual HR programs/operational improvements

Qualifications

• Holder of a Bachelor's degree or higher
• 10+ years of experience in People Analytics, HR strategy, organizational development, management consulting, or related fields
• Experience in diagnosing organizational and talent-related problems and proposing solutions through data-driven analysis
• Experience performing HR Transformation, Operating Model improvement, or process improvement projects at an enterprise or organizational level
• Communication skills to structure complex content and effectively deliver it to executives and HR leadership
• Ability to communicate in English at a business level

Application Process and Information

• Application Process
• Document Screening - Job Fit Interview - Core Competency Interview – Final Offer
• The application process may vary by job and may change depending on the schedule and circumstances.
• Application schedules and results will be provided individually via the email registered in your application.
• Notes
• This job posting may close early once recruitment is complete.
• If there are any false statements in the application, the job offer may be canceled.
• Persons eligible for employment protection (veterans, persons with disabilities, etc.) may receive preferential treatment in hiring in accordance with relevant laws.
• Job level and scope of responsibilities may change considering the candidate's overall career, experience, and other circumstances. If such changes are necessary, the candidate will be communicated with at an appropriate time before the final offer notification.
• Hiring may be restricted if the legally required qualifications for recruitment and job performance are not met.
• The employment type is permanent, including a 12-week probation period. However, if necessary for business reasons, the aforementioned probation period may not be applied, or may be shortened or extended.

Privacy Policy

• Coupang Group collects and processes your personal information in accordance with the Applicant Privacy Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy

1. This notice is in accordance with Article 11, Paragraph 6 of the 『Act on the Fairness of the Recruitment Process』.
2. We inform you that job seekers who have applied for our recruitment but were not ultimately successful may request the return of the recruitment documents submitted in accordance with the 『Act on the Fairness of the Recruitment Process』. However, this does not apply if the documents were submitted via a website or email, or if the job seeker submitted them voluntarily without our request. In cases where recruitment documents are lost due to natural disasters or other reasons not attributable to the company, they shall be deemed returned.
3. A job seeker requesting the return of recruitment documents pursuant to the main text of Paragraph 2 above must complete the Recruitment Document Return Request Form [Attachment No. 3 of the Enforcement Rule of the Act on the Fairness of the Recruitment Process] and submit it via email (recruitingops@coupang.com). We will send the documents to the designated address via registered mail within 14 days from the date the submission is confirmed. Please note that the registered mail fee will be charged to the recipient.
4. In preparation for return requests from job seekers pursuant to the main text of Paragraph 2, the company will store the original recruitment documents submitted by the job seeker for 180 days from the date the recruitment decision is finalized. If a request for the return of recruitment documents is not made by then, all recruitment documents will be destroyed without delay in accordance with the 『Personal Information Protection Act』.
5. However, the contents of Paragraphs 1 through 4 above apply only when the labor-related laws and regulations of the Republic of Korea are applicable. They do not apply in other cases.