[Coupang Fulfillment Services] Business Analyst (Fresh FC Fp&A)

Company Introduction

CFS (Coupang Fulfillment Services) is a subsidiary of Coupang that oversees Coupang's logistics. CFS is responsible for operating logistics centers or FCs (Fulfillment Centers) and is leading innovation to grow into a global commerce company by improving operational efficiency and expertise.

Experts in various fields, including product receiving, storage, packaging, outbound, and after-care such as returns, work together at Coupang's FCs. Unlike simple logistics warehouses, FCs utilize Factory Automation solutions and advanced technologies. Much like a manufacturing production plant, each task is specialized, and we are implementing optimal logistics systems by managing time and space efficiently based on data from receiving to outbound, thereby minimizing waste.

Through logistics innovation, CFS aims to create a world where customers say, "How did I live without Coupang?" If you want to build our dynamic future together, join CFS.

Job Description

The Coupang Fulfillment Services (CFS) Fresh FC FP&A organization plays a role in maximizing logistics operational efficiency and financial performance through data-driven decision-making. This position analyzes Fulfillment Center operational data to support improvements in cost, productivity, and operational efficiency, and leads automation and analysis projects using large-scale data. Additionally, you will play a key role in providing insights that directly impact business performance by collaborating closely with various organizations such as Finance, Fulfillment Operations, and Supply Chain.

Responsibilities

• Support business decision-making by analyzing Fulfillment Center operations and finance-related data
• Operate and automate the Forecasting process for key metrics such as cost and productivity
• Build and operate dashboard and reporting systems based on Tableau and Power BI
• Perform Ad-hoc analysis and provide insights for Finance and field organizations
• Structure operational data and design/manage databases
• Analyze key operational metrics such as logistics cost, productivity, and Throughput, and identify improvement tasks
• Drive automation of manual processes and standardization of data-driven operations

Qualifications

• Holder of a Bachelor's degree or higher
• 5+ years of experience in data analysis or as a Business Analyst
• Excellent SQL skills (SQL coding test scheduled)
• Experience in building and operating dashboards based on Tableau or Power BI
• Experience in large-scale data analysis and problem-solving
• Ability to communicate in English at a business level

Preferred Qualifications

• Experience in logistics, Supply Chain, manufacturing, e-commerce, or Operations Analytics
• Experience using programming languages such as Python, R, or VBA
• Experience performing work automation or RPA projects
• Experience using AI-based analysis or automation tools
• Experience leading data-driven operational improvement projects

Application Process and Information

Application Process

• Please submit your resume in English when applying.
• Document Screening - Phone Interview - In-person (Video) Interview – Final Offer
• The application process may vary by job role and is subject to change depending on the schedule and circumstances.
• Application schedules and results will be provided individually via the email address registered in your application.

Notes

• This job posting may close early once recruitment is complete.
• If there are any false statements in your application, your employment may be canceled.
• Persons eligible for employment protection (veterans, persons with disabilities, etc.) may receive preferential treatment in hiring in accordance with relevant laws.
• Job title and scope of responsibilities may change considering the candidate's overall career, experience, and other circumstances. If such changes are necessary, the candidate will be communicated with at an appropriate time before the final offer notification.
• Recruitment may be restricted if the candidate does not meet the legally required qualifications for recruitment and job performance.
• The employment type is a regular position, including a 12-week probationary period. However, if necessary for business reasons, the aforementioned probationary period may not be applied, or may be shortened or extended.

Privacy Policy

Coupang Group collects and processes your personal information in accordance with the Applicant Privacy Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy

This notice is in accordance with Article 11, Paragraph 6 of the 『Act on the Fairness of the Recruitment Process』.

We inform you that job seekers who have applied for our recruitment but were not ultimately successful may request the return of the submitted recruitment documents in accordance with the 『Act on the Fairness of the Recruitment Process』. However, this does not apply if the documents were submitted via a website or email, or if the job seeker submitted them voluntarily without our request. In cases where recruitment documents are lost due to natural disasters or other reasons not attributable to the company, they shall be deemed returned.

Job seekers requesting the return of recruitment documents according to the main text of Paragraph 2 above must complete the [Recruitment Document Return Request Form, Attachment No. 3 of the Enforcement Rule of the Act on the Fairness of the Recruitment Process] and submit it via email ( r recruitingops@coupangfs.com ). Upon confirmation of submission, the documents will be sent to the designated address via registered mail within 14 days. Please note that the cost of registered mail shall be borne by the recipient.

In preparation for return requests from job seekers under the main text of Paragraph 2, the company will retain the original recruitment documents submitted by the job seeker for 180 days from the date the recruitment decision is finalized. If a request for the return of recruitment documents is not made by that time, all recruitment documents will be destroyed without delay in accordance with the 『Personal Information Protection Act』.

However, the contents of Paragraphs 1 through 4 above apply only when the labor-related laws of the Republic of Korea are applicable. They do not apply in other cases.