front desk hotel manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Perform front desk duties.
• Arrange for and oversee maintenance activities.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Establish work schedules.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.

Employment terms options:

• Early morning.
• Evening.
• Flexible hours.

Experience:

3 years to less than 5 years.

Employment terms options:

• Weekend.

Other benefits:

• Free parking available.
• On-site amenities.