Customer Service Representative German Speaking
EN
The Netherlands
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Customer Service Representative German Speaking .
Rotterdam 20 - 32 hours 15,00 per hour Secondary Vocational Education
As a German-speaking Customer Service Representative, you help customers in German by phone and email. You listen carefully, think along, and solve questions about orders, deliveries or payments. You leave every customer with a smile and a clear answer.
This is what you're looking for in a job
- Speak and write fluent German. This will be assessed via a language test and roleplay.
- Reach Rotterdam Central Station within 90 minutes.
- Be at least 18 years old on your first workday (due to working hours).
- Handle stress and respond well to customer resistance.
- Availability on Saturday or Monday is a must.
Application Procedure
- Apply . Go for it.
Apply Share your details and we'll let you know quickly if you move on to the next round.
- Phone call . Now we're talking
Phone call We'd like to get to know you better in a short call. We'll ask about your motivation for Coolblue and the role.
- 1st round . Ready, set, go.
1st round Time to talk more. You ask us questions, we ask you questions. You'll learn more about the role, and we'll learn more about your experience.
- 2nd round . Go for the fridge.
2nd round One more moment to dive deeper into the role and ask each other those final burning questions.
- Contract . I do.
Contract Yes, we're a match! We'll send you a contract. Sign it and it's official.
Phone call
We'd like to get to know you better in a short call. We'll ask about your motivation for Coolblue and the role.