Bilingual Receptionist (English A2)

Keywords: Bilingual Receptionist Hotel Receptionist Front Desk Agent Customer Service English A2 Check-in Check-out Reservations Payments and Billing

Be part of the experience our guests receive from the very first contact! 🏨 If you enjoy serving people and have basic English (minimum A2), this opportunity could be for you. Connect with guests from different places and strengthen your experience in hospitality. We are looking for a Hotel Receptionist passionate about providing a cordial and efficient experience, managing key processes such as check-in and check-out, reservation management, and the execution of payments and billing. Join a dynamic team where you will learn about hotel operations, interact with guests, and work collaboratively. Your role as a Front Desk Agent is fundamental to creating memorable moments! Responsibilities: Provide a warm welcome to guests and manage their registration (check-in). Process guest departures (check-out) ensuring a smooth experience. Manage and confirm reservations optimizing hotel occupancy. Perform service payments and issue invoices. Respond to guest inquiries and resolve their concerns proactively. Maintain the organization and cleanliness of the reception area. Collaborate with other departments to guarantee guest satisfaction.

Requirements: Proficiency in the English language with a minimum level of A2. Experience in guest relations and customer service. Ability to perform check-in and check-out processes efficiently. Experience in hotel reservation management. Knowledge of payment and billing processes. Handling of PMS hotel systems. High school graduate; technical training in Hospitality Tourism or Customer Service is valued.

Education level: High school completed

Labor sectors: Hospitality and tourism Customer service and related

Position: Assistant

Other skills: Technical skills: PMS hotel systems

Interpersonal skills: Customer service