Warehouse Team Leader

We are a well-established distribution specialist based in Shropshire, operating a bustling logistics facility that supplies goods to customers across the region and beyond. As demand continues to rise and operational throughput increases, our modern site remains dedicated to providing a prompt, accurate, and dependable service. We have continually invested in our infrastructure to create an organised, secure, and supportive environment where our operational colleagues can thrive.

The Warehouse Team Leader plays a vital role at the heart of our daily operations. You will serve as the crucial link between operations management and our front-line team, transforming daily shipping and receiving schedules into clear, coordinated actions across the floor. By keeping morale high, streamlining order processing, and setting exemplary standards for safety and precision, your leadership directly impacts customer satisfaction and overall operational success.

Located in the historic county town of Shropshire, our site benefits from excellent road connections across Shropshire, mid-Wales, and the West Midlands, offering an easy commute alongside the relaxed lifestyle, vibrant town centre, and green open spaces the local area is celebrated for.

Location: Shropshire

Salary: £30,000 – £33,000 per year

Employment: Permanent

The Role

As Warehouse Team Leader, you will steer daily shift operations across our storage and fulfilment centre, guiding your team to achieve operational excellence.

• Leading daily shift briefings to communicate operational priorities, assign workstations, and set clear productivity targets.
• Monitoring goods-in, put-away, order picking, packing, and dispatch processes to ensure all customer service levels are consistently achieved.

• Championing health and safety across the warehouse floor, carrying out routine inspections, and promoting safe manual handling practices.
• Mentoring, coaching, and developing warehouse colleagues through constructive feedback, regular one-to-one catch-ups, and skills training.

• Overseeing stock accuracy by supervising cycle counts, investigating discrepancies, and collaborating closely with the inventory control team.
• Utilising warehouse management systems to track picking efficiency, monitor order queues, and verify dispatch accuracy.

• Identifying operational bottlenecks and proactively recommending practical adjustments to improve workflow and minimise waste.
• Managing returns, quarantine stock, and damaged items in strict accordance with company quality standards.

• Coordinating smoothly with transport drivers, logistics planners, and internal customer care teams to address schedule changes rapidly.

About You

• Essential: Demonstrable background in a busy warehousing or logistics environment, including proven experience leading or supervising a team.
• Essential: Strong practical understanding of warehouse management systems, barcode scanning equipment, and standard inventory control methods.

• Essential: Excellent interpersonal and communication skills, with an approachable style that fosters high engagement, teamwork, and accountability.
• Essential: Sound working knowledge of UK health and safety regulations, safe working procedures, and incident reporting.

• Essential: Good analytical skills, with the ability to interpret shift data, balance competing deadlines, and make sound decisions under pressure.
• Desirable: Possession of an accredited counterbalance or reach forklift truck licence, or previous experience operating material handling equipment.

• Desirable: Experience in conducting appraisals, managing shift rotas, and delivering structured training to new team members.
• Desirable: Relevant vocational training, such as an IOSH safety certification or a recognised leadership qualification in logistics operations.

A Typical Day

Your day begins with a thorough handover from the outgoing team, checking outstanding customer orders, and preparing the floor plan before leading the morning team briefing. Throughout the shift, you will walk the warehouse floor, supporting operatives, monitoring packing stations, and resolving pick anomalies using the warehouse management system. Between checking inbound delivery schedules and coordinating afternoon collections with hauliers, you will find time to coach colleagues, conduct equipment checks, and ensure health and safety standards remain uncompromised before summarising shift performance figures for the operations manager.

What You Can Expect

• A stable, permanent position with an expanding Shropshire distribution organisation.
• Structured training and clear internal progression routes towards operational supervisory and management positions.

• 28 days annual leave including bank holidays.
• An inclusive and supportive workplace culture where your ideas for process improvement are welcomed.

• Contributory workplace pension scheme.
• Company-provided personal protective equipment and access to ongoing equipment refresher training.

• Free onsite parking and comfortable staff breakout facilities equipped with modern amenities.

If you are an energetic, dependable leader who takes pride in running an efficient and safe logistics operation, we would welcome your application. Please submit your CV along with a brief covering letter outlining your supervisory experience and suitability for this role.