Office Administrator

Consula is recruiting on behalf of a well-established Shrewsbury employer for an organised, proactive Office Administrator to join their dedicated commercial team. Our client has built a solid reputation across Shropshire and the wider region by providing reliable, high-calibre services to a diverse customer base. With sustained operational growth continuing across their departments, maintaining smooth daily administration is central to supporting their ongoing success.

In this pivotal position, you will act as the operational backbone of the business, ensuring administrative processes operate without disruption, communication remains seamless, and both staff and visitors receive an exceptional standard of assistance. You will work closely with colleagues across multiple departments, coordinating vital business documentation and ensuring office facilities remain organised, efficient, and welcoming at all times.

Shrewsbury offers an exceptional working environment, pairing the distinctive architecture and vibrant culture of a historic market town with modern amenities and the scenic Shropshire countryside right on your doorstep. Located conveniently close to major transport connections, our client's office provides an attractive, comfortable base for professionals seeking a fulfilling career close to home.

Location: Shrewsbury

Salary: £26,000 – £28,500 per year

Employment: Permanent

The Role

As an Office Administrator, you will coordinate essential operational functions across the organisation, ensuring high standards of efficiency and seamless support for visitors, colleagues, and suppliers.

• Serving as the central point of contact for incoming telephone enquiries, welcoming office visitors, and actively managing the central email inbox.
• Coordinating internal and external meetings, including room setup, diary management for departmental managers, and organising hospitality where needed.

• Drafting, formatting, and distributing accurate business correspondence, client reports, presentations, and formal meeting minutes.
• Maintaining digital filing structures and physical records in rigorous compliance with relevant data protection legislation.

• Processing incoming customer orders, preparing sales documentation, and liaising with external suppliers to track stock and delivery schedules.
• Assisting the internal finance team by matching purchase orders to invoices, logging accounts data, and resolving straightforward supplier queries.

• Managing incoming and outgoing post, arranging courier logistics, and maintaining comprehensive inventories of office stationery, kitchen provisions, and general supplies.
• Supporting workplace health and safety compliance, coordinating routine maintenance visits for office facilities, and maintaining accurate equipment records.

• Delivering versatile administrative support across wider commercial project teams during particularly demanding operational periods.

About You

• Substantial administrative experience gained within a professional office environment, commercial business, or corporate reception setting.
• Excellent verbal and written communication skills, with a polite, articulate telephone manner and strong customer-care instincts.

• Strong digital competence, including thorough working familiarity with Microsoft Office applications such as Word, Excel, and Outlook.
• Outstanding organisational and time-management capabilities, with the proven ability to prioritise tasks under competing deadlines.

• Exceptional attention to detail, demonstrating a high degree of precision in document preparation, data input, and proofreading.
• A positive, solution-focused attitude with a collaborative approach to assisting colleagues across various operational disciplines.

• Familiarity with customer relationship management systems or enterprise database software for recording administrative workflows.
• A relevant qualification in business administration, secretarial studies, or customer service, or demonstrable equivalent professional experience.

A Typical Day

You will begin your day by checking the main inbox, organising urgent communications, and preparing conference facilities for scheduled client meetings. Mid-morning might involve managing executive calendars, ordering office consumables, and updating customer account records within the database. Following lunch, you could be cross-referencing supplier delivery sheets with pending invoices, consolidating administrative figures into a weekly summary report, and assisting team members with project materials, finishing the afternoon by organising tomorrow's appointment register to keep office workflows operating seamlessly.

What You Can Expect

• A secure, permanent role with an established Shropshire business.
• 28 days annual leave including bank holidays.

• Comprehensive workplace pension scheme with employer contributions.
• Clear opportunities for internal development and career progression into senior administrative positions.

• A supportive, inclusive working atmosphere where your individual contributions are actively appreciated.
• Financial support and time allowance for accredited professional training courses.

• Regular social events, team lunches, and seasonal company gatherings organised by our client.

Apply through Consula today and Doug, our AI talent partner, will be in touch to guide you through the initial steps of the process.