logistics shift supervisor

Based at our modern operational facility in Shropshire, we are an established logistics and supply chain specialist providing dependable services to a broad portfolio of regional and national clients. Our busy distribution centre handles high-volume inventory movements every day, placing product care, speed of dispatch, and operational precision at the heart of our work. As customer demand continues to expand, we are investing substantially in our infrastructure and workforce to ensure our site remains a benchmark of logistics excellence.

The Logistics Shift Supervisor is a crucial operational role within our business, directly bridging strategic planning with frontline warehouse execution. You will hold genuine influence over shift performance, acting as the primary point of direction and support for warehouse operatives and support staff. Your day-to-day leadership will ensure that strict customer service agreements are achieved, safety standards are maintained without compromise, and inventory moves through the facility seamlessly.

Working in Shropshire offers an exceptional quality of life, pairing the charm of an attractive historic market town with superb road and rail connections across Shropshire, the West Midlands, and beyond.

Location: Shropshire

Salary: £32,000 – £35,500 per year

Employment: Permanent

The Role

As a Logistics Shift Supervisor, you will lead the day-to-day execution of shift operations, ensuring that your team operates safely, efficiently, and to the highest standards.

• Managing the daily flow of goods through receipt, put-away, replenishment, order picking, and vehicle loading.
• Allocating warehouse operatives, picking teams, and material handling equipment to match variable shift workloads and priority customer orders.

• Monitoring and driving key operational performance indicators including pick accuracy, dispatch deadlines, and loading turnaround times.
• Championing a positive safety culture by conducting daily shift briefings, dynamic hazard checks, and prompt incident reporting.

• Overseeing stock accuracy by supervising cycle counts, reconciling physical stock with system records, and investigating discrepancies.
• Facilitating detailed and structured shift handovers to ensure operational continuity and open communication across shift teams.

• Collaborating closely with transport planners and visiting drivers to coordinate dock door availability and eliminate yard congestion.
• Coaching, mentoring, and supporting team members through constructive feedback, performance reviews, and skills training.

• Identifying and implementing continuous improvement initiatives to streamline picking routes, improve storage density, and reduce waste.

About You

• Demonstrable supervisory or team leader experience gained within a fast-moving logistics, warehousing, or manufacturing environment (essential).
• Strong working familiarity with modern warehouse management systems and handheld radio-frequency scanning technology (essential).

• Solid understanding of health, safety, and environmental standards, with an IOSH Managing Safely qualification considered an advantage (desirable).
• Proven capability to plan resources, manage rota adjustments, and reprioritise tasks under pressure to meet tight dispatch deadlines (essential).

• Strong interpersonal and communication skills, capable of motivating a diverse team and resolving operational challenges calmly (essential).
• A proactive approach to problem-solving with the analytical capability to investigate errors and implement corrective actions (essential).

• Current certification for counter-balance or reach forklift trucks, or the willingness to achieve internal accreditation (desirable).
• Flexibility to work rotating shift patterns, including occasional weekend coverage, to support our operational schedule (essential).

A Typical Day

You will start your shift by reviewing handover notes and planned order profiles before leading the start-of-shift briefing to assign responsibilities and highlight safety priorities. Throughout the day, you will maintain a visible presence on the warehouse floor, monitoring picking rates, assisting with technical queries, and clearing operational bottlenecks as they arise. In between coordinating dock loading with transport teams and verifying inventory records on the management system, you will spend time supporting team development and will conclude your shift with a detailed, professional handover to the incoming supervisor.

What You Can Expect

• A permanent and secure position within a reputable, expanding Shropshire logistics operation.
• Structured career pathways with genuine support and mentoring to help you progress toward operations management.

• 28 days annual leave including bank holidays.
• Comprehensive internal training programmes alongside support for relevant industry certifications.

• Contributory company pension scheme designed to help secure your future financial wellbeing.
• Free on-site staff parking and access to clean, modern breakroom facilities.

• Full branded workwear and personal protective equipment provided from your first day.

If you are an energetic logistics professional looking to take full ownership of shift performance and advance your career within Shropshire, we encourage you to get in touch. Please submit your up-to-date CV and a brief covering letter detailing your relevant supervisory background to begin your journey with our Shropshire team.