Letting Negotiator

Consula is recruiting on behalf of a well-established property agency in Shrewsbury for a professional and proactive Lettings Negotiator. Our client has spent years cultivating an excellent reputation across Shropshire, built on integrity, local knowledge, and high standards of service. Managing a diverse residential portfolio, the firm serves as a reliable partner to private landlords, property investors, and tenants searching for quality rental accommodation.

As the residential lettings sector continues to evolve, maintaining exceptional service standards and transparent communication is vital to our client's ongoing success. The Lettings Negotiator serves as the primary connection between property owners and prospective tenants, guiding both parties through the tenancy lifecycle. Your ability to handle enquiries promptly, offer clear compliance advice, and match the right people to the right homes will safeguard landlord investments and provide reassurance to tenants.

Working in Shrewsbury provides an outstanding balance between professional ambition and lifestyle. Set against a backdrop of historic streets, riverside parkland, thriving independent businesses, and the Shropshire countryside, it is a truly attractive location in which to build your property career.

Location: Shrewsbury

Salary: £26,500 – £29,500 per year

Employment: Permanent

The Role

In this varied position, you will guide landlords and applicants through each stage of the tenancy journey, from initial enquiry to key handover.

• Conducting accompanied property viewings across Shrewsbury and surrounding villages, presenting homes with enthusiasm, professionalism, and thorough local knowledge.
• Registering prospective tenants, assessing their living requirements, and actively matching them with suitable homes across our client's portfolio.

• Negotiating tenancy terms, move-in dates, and special conditions between landlords and applicants to secure balanced, sustainable agreements.
• Managing comprehensive referencing checks, verifying right-to-rent documentation, and preparing compliant tenancy agreements and prescribed information.

• Coordinating smooth move-in arrangements, including booking professional inventory clerks, organising key handovers, and recording utility meter readings.
• Maintaining consistent contact with landlords to provide constructive viewing feedback, marketing guidance, and sensible pricing advice.

• Supporting the onboarding of new rental instructions by preparing marketing particulars, coordinating photography, and confirming statutory safety certification.
• Recording accurate, compliant updates on the client database in line with data protection legislation and professional standards.

• Collaborating with the property management team to facilitate tenancy renewals, mid-term inspections, and smooth changeovers.

About You

• Demonstrable experience within residential lettings, estate agency, or a fast-paced customer-focused sales environment.
• Excellent verbal and written communication skills, with the ability to convey complex tenancy information clearly and build rapport with clients.

• Practical knowledge of current lettings compliance, statutory safety requirements, and standard tenancy administration.
• Strong organisational and time-management capabilities, comfortable balancing out-of-office viewings with essential paperwork.

• A full UK driving licence and access to your own vehicle for daily travel between property appointments.
• Solid digital literacy, with confidence using office software and the ability to learn specialist property management systems.

• Familiarity with Shrewsbury and the surrounding Shropshire property market, including local amenities and commuter routes.
• Propertymark ARLA accreditation, or a clear desire to study towards professional industry qualifications.

A Typical Day

Your morning begins in the branch, reviewing new portal enquiries, following up on viewing feedback from the previous afternoon, and confirming the day's schedule. Mid-morning involves liaising with referencing providers, presenting applicant profiles to landlords for approval, and preparing tenancy agreements. In the afternoon, you are out on the road conducting viewings, showcasing everything from modern town-centre apartments to period village cottages. You finish the day back at your desk, negotiating tenancy proposals, answering tenant questions, and preparing files for the days ahead.

What You Can Expect

• A permanent position with a respected and forward-thinking property specialist.
• Structured training and mentoring, with full support from the client to pursue industry-recognised professional qualifications.

• A welcoming, collaborative team environment where initiative and achievements are celebrated.
• 28 days annual leave including bank holidays.

• Enrolment in a workplace pension scheme.
• Business mileage reimbursement for all work-related travel and property appointments.

• Clear opportunities for long-term career progression as our client's portfolio continues to expand.

If you are an enthusiastic property professional seeking a rewarding next step in a supportive environment, our client would welcome your application. Apply through Consula today and Doug, our AI talent partner, will be in touch.