Valet parking / bell boy - With experience
Machine translation — original language: Spanish.Show original
Your tasks
- Welcome and bid farewell to our guests and customers.
- Receive the car and correctly fill out the ticket.
- Safeguard vehicle keys.
- Park cars correctly and strategically.
- Deliver the automobile to the guest in the same condition in which it was received.
- Escort guests with their luggage to the assigned room both upon arrival and departure.
- Inform the guest about the use of their room key, as well as the services available in the room and telephone extensions.
- Provide guidance, information, and general reservations regarding: Restaurants, Airlines, Museums, Shopping Centers, and Tourist Attractions.
- Arrange luggage in the room.
- Know the daily hotel operation, such as Arrivals, Departures, arriving VIP’S, Hotel Occupancy, and Special Events.
- Know the hotel's special events by day, week, and month, schedules, location, and important aspects of each activity and incoming groups or reservations.
- Know the daily list of guests in-house, in order to address them by their first or last name and to be able to know their comments and needs.
- Attend to and manage mail, packages, or special requests from our customers.
- Verify the day's VIP’S records with the Assistant Manager on duty.
- Responsible for requesting stationery and supplies for the department.
- Filling out the Logbook.
- Support with the lobby bar, restaurant, and event hall with vehicle reception and assistance in unloading material, if needed.
- Take the assigned training on the corresponding digital platform for the position in a timely and proper manner.
Requirements
- Minimum education: Upper secondary education - Technological Baccalaureate
- 2 years of experience
- Languages: English
- Age: between 25 and 48 years
- Knowledge: Kindness, Reliability, Honesty, Teamwork, Driver's license, Vehicle driving, Customer service
- Driver's licenses: A